H.O.S.T. Plans at a Glance
|
ProActive |
| Maintenance |
|
| Automated
Real-Time Monitoring & Alerting 24x7 |
 |
| Empty
temp files twice weekly |
|
| Security |
|
| Anti-virus,
Firewall management, Spam Filtering |
Optional |
| Daily
spyware scan |
|
|
Support |
|
| Remote
Support* (Billed at quarterly rates) |
|
| On-Site
Support (No call out fee) |
Normal
hourly rates |
| |
|
| Priority
Scheduling for remote support over non-contract H.O.S.T.
clients |
|
|
Administration |
|
| Yearly
IT reviews with CT account manager |
|
| Comprehensive
monthly performance reports - sent digitally |
|
| Site
Inventory Audit (Hardware & Software) |
|
| Options |
|
| $1/Mth
for access to own personal PC via remote |
|
$4.50/Mth
POP3 Email box spam filtering ($3.00 per extra box) |
|
| |
|
*
Remote support is only charged in 15 min lots of the hourly
rate
*1 Self-Monitoring, Analysis, and Reporting Technology
|
Safeguard yourself
against DOWNTIME
and LOSS of INCOME!
|
