Topics:
The benefits of using Keyboard Shortcuts

What is Malware?

Why Should I Backup?


The benefits of using Keyboard Shortcuts

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Shortcuts on your computer are just like shortcuts in everyday life, the aim being to provide a faster way to get to where you are going, accomplish a task quicker etc. Each day on your computer you use shortcuts and probably don’t even realise it, there are shortcuts you use with your mouse and shortcuts you use with your keyboard, shortcuts that are standard and those you can create.

When you click on your Start button you are presented with shortcuts to folders such as My Documents and programs through the All Programs menu. This saves you the hassle of navigating your computer’s file system to find the file or program you want to use.

On your computer’s main screen, which is called the “Desktop”, you have several (generally many) shortcuts. On your Desktop have a look at the icon’s which have a small arrow on the bottom left hand corner, these are not the real file or program that you want to access, but instead a shortcut to the file or program.

To illustrate this, find an icon on your Desktop which has an arrow on the bottom right corner. With your right mouse button click it once, a selection menu will appear. Now with your left mouse button click on the word Properties, a new window will open titled “Shortcut to ……….”. If you have a look you will see the entry “Target” highlighted in blue, this is where the file or program actually resides. If you now click once with your left mouse button on the Cancel button the window will close.

Keyboard shortcuts are probably the most common to use. If you master even a few of these you will find yourself saving time compared to reaching for your mouse and hunting to click on things. A full listing of keyboard shortcuts can generally be found under the Help system of most programs. We intend to provide several shortcut commands for the more popular programs with each newsletter so that you can learn a couple each month rather than be daunted in one go by the long list generally available, but first there are some conventions to understand about the way that shortcut instructions are presented when in the written form.

Keyboard shortcuts are generally presented in the following manner
Ctrl +Alt +Tab

It is quite understandable that if you are not accustomed to this representation, you might just press them one at a time or wonder how on earth you will manage to hold all these keys down at once. The simple answer is you don’t. What this means is that you press and hold the Ctrl key, whilst you are holding down this key you also press and hold the Alt key, whilst holding both keys down you then tap the Tab key and then you can release all keys. See image below for example.

 

 

Another common shortcut is Ctrl +P where you merely hold down the Ctrl key whilst you then tap the letter P then release.

Yes, it sounds complicated at first but once you nimble up your fingers you will find that it becomes second nature. This too is why we feel it is best to learn one shortcut at a time and practice it otherwise you will generally find that you give up on the whole shortcut thing because it becomes too confusing.

Here's a few common shortcuts to get you started. You will find that most of these will work in virtually any Windows based program;

CTRL-X - Cut
CTRL-C - Copy
CTRL-V - Paste
CTRL-Z - Undo
CTRL-Y - Redo
CTRL-A - Select All
CTRL-S - Save
CTRL-F - Find
CTRL-N - New (including opening a new browser window)
CTRL-P - Print
CTRL-W - Close Window/Document
CTRL-O - Open Window/Document


What is Malware?

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If you are reading this, Malware may have already been introduced to you, although you may not have been properly introduced to Malware.

This is Malware:
From Malicious software, Malware is software or a set of instructions designed to infiltrate a computer, without the user's informed consent, and make the system do something that the hacker wants it to do.

Malware generally includes Spyware, Trojans, Adware, rootkits, dialers, Keyloggers, denial of service attacks, botnets, Crimeware, Badware, viruses worms and any other types of unwanted or potentially unwanted software. However, in the strictest sense, the term "Malware" expresses its purpose rather than any particular characteristic.

Unlike Spyware, a type of Malware that is written and installed strictly for financial gain or espionage, Malware can be written for any malicious purpose. In addition to financial gain or espionage, the creator of Malware may be motivated by revenge, anger, notoriety. Or, the creator might only care to see how widespread the infection could become, with little concern about the damage it could cause.

Malware is NOT:
Malware is not a "bug" or a defect in a legitimate software program, even one that might have destructive consequences. Malware implies malice of forethought. Its intent is to disrupt or damage a system.

This is what Malware does:

Changes system settings. For example, Malware can "hijack" your browser, redirecting your Web searches to a disreputable search engine that delivers unwanted, sometimes offensive search results. It can change your homepage settings, and even make surfing impossible.

Installs keystroke loggers. Malware can install programs that monitor and record every key stroke you type. Keystroke loggers are a grave threat to both your privacy and your security. They can monitor your e-mail and chat, capture account numbers, user names, passwords, Social Security numbers and other identifiers that you type when making purchases or doing banking

Collects and reports user's personal information to the developer of the software or to one or more unauthorized third parties. Once Malware has captured your personal information, it relays this information back to its creators, who use it for fraud, identity theft or other illegal purposes.

Uses computer processing capacity without permission. If your computer processing has suddenly slowed to a crawl, you are probably infected with Malware. At the very least, Malware runs as a background application, as soon as you boot up. Unlike the makers of legitimate software, the makers of Malware do not care how inefficient their programs are with your resources. They tend to hog your computer's RAM and processing power. Sometimes, buried in the End User License Agreement, that agreement you agreed to when you installed some application, is a clause authorizing the software makers to use your computer without your permission, even to turn your computer into a "bot" that launches additional Malware!

Delivers spam or ads without user's notice and consent. If Malware is monitoring your surfing habits, it can deliver ads that seem relevant to your search. For example, you could be searching the Web for mortgage rates when a pop-up ad for a bank or realtor is displayed on your screen. Ads relevant to your searching are much more effective than random ads. Although the ad itself may be merely a nuisance, it has been delivered at that time because your search was being monitored, and you should be concerned for your privacy.

How you become infected with Malware:

Malware is often transmitted by downloading freeware and shareware or swapping files. Music files, free toolbars, pictures, screen savers and other "cool" applications can infect you with Malware. Malware is also delivered via spam, when you open a malicious message or attachment.

Phishing sites often download Malware onto unsuspecting users who believe they are replying to requests for information by their banks, credit unions or merchants with whom they do business.

Follow the information below to prevent being infected by Malware:

Do not click on pop-up advertisements.

Do not open e-mails from unfamiliar or questionable sources.

Do not respond to online requests for personal information, such as Social Security number, passwords, usernames or any other identifiers that could be used for fraudulent activities.

Download only those software programs that come from reputable sources.

Never have an internet connection w/o the presence of an ACTIVE Firewall and Anti-Virus
Viruses have evolved to where they don’t have to be directly downloaded and executed anymore. These days even having an active internet connection with no virus protection is dangerous whether your are downloading and executing anything or not.

Use Firefox or Opera or any browser other than Internet Explorer 6 or below if possible
Virus developers focus on distributing their projects to as many computers as possible
Roughly 79% (http://www.upsdell.com/BrowserNews/stat_trends.htm) of surfers use Internet Explorer which makes IE the target browser for virus developers.

Don’t have your browser remember any passwords
Of course it may be a little quicker to access your online banking when your trusty IE browser automatically inputs your password, but those virus developers love to make those programs designed to sniff through your cookies to find that good ole’ username and password for their own ventures.

Never input private information (Real name, address, credit card info) into a site where there is no security lock present.
Eg. - or

Never give out your usernames and/or passwords to anyone.
When talking to people in chat rooms also be careful not to give anyone your real name or any revealing information.

Try not to use the same username and passwords for every login you have
It is much safer to use one username and password for you Online Banking, another username and password for your E-mail, another username and password for you myspace login and so on.
Using different usernames and passwords for your Online Accounts prevents hackers from possibly getting one username and password and logging in to all your accounts with that one username and password

Never download anything that you haven’t researched first
Downloading something you know nothing about is a very serious risk to your computer. Make sure to do a quick Google search on any program you plan on downloading to see what other people have to say about it first.

When downloading and installing programs, don’t just install everything it tells you to in the installation.
Be sure NOT to install anything you may not want (such as yahoo toolbars, google toolbars, etc.) because they could come with unwanted adware or spyware that can be very annoying and possibly hazardous to your computer.

Always clear your Browsing History when finished surfing the web.
Delete cookies, history, temp files, form data, and passwords
Firefox has a great feature where it can ask you to clear you Browsing History every time you close the browser.

It seems a lot to take care of, but what would you prefer, to spend a few minutes being prudent or spend $$$ fixing the damage?

For less than $1 a week take back control of your inbox now
and stop stressing over lost emails and lost time.

Contact us now for a FREE Trial*

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Why Should You Backup?

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What does backing up mean to you? Does it mean saving some files onto a flash drive? Does it mean saving files to another partition or hard drive in your computer? Or what about burning files to CDs or DVDs?

Well, if you're using any of those methods above then congratulations! At least you have given some thought to saving your data, unlike most people. But what would you say if I was to tell you that those methods above are far from secure and can be just as much at risk of losing your precious data as if you didn't even bother.

Let me explain; For starters, Flash Drives, good for moving data around from one PC to another, bad for backup. Flash drives are prone to data corruption and can be easily destroyed. What if you step on it, run over it with your chair, put it through the wash, or just simply lose it? Don't laugh, this happens all the time. Flash drives are only intended for temporary storage. Would you leave photos on your memory card inside you camera? I hope not. And that's not even to think of the security implications of your data.

Saving to another partition or Hard drive in the same computer; Ever heard of those pesky things called electrical storms? Or even power surges or spikes? Or dread to think, theft or even damage due to disaster. If you have everything stored in the one PC on a separate partition, it might be OK if the operating system crashes, but what if the hard drive fails. On a separate hard drive is better, but not if the computer cops damage.

As for CDs and DVDs, have you ever heard of "disk rot"? It's a very common problem, especially with cheap disks. Cds and DVDs are certainly not as infallable as you might think. Although this is still better than the above two options, how often do you save your precious data?

There's a multitude of technical reasons why any of the above solutions don't provide the best answer, things such as software bugs, poor software design, memory errors, resource conflicts, power loss, faulty power supplies, file system corruption, viruses, malware, the list goes on... I don't think anyone ever said computers aren't fickle?

Don't you think it would be wise to look at more secure alternatives?

What Choices do I have?

There are several, and depending on your budget, and how important your data is there is a solution for you.

But let's first look at why you don't backup...

"I'm too busy to backup my computer"
We are too busy. Work, family and friends fill our days and leave us little time for boring things like computer maintenance. If you run your own business then we can certainly apreciate that even more.

"I don't know how to backup data"
We may understand how important data backup is, but if we don't know how or what is the best solution then we simply don't know where to start. A big step is deciding what you want to backup and how frequently.

"My computer won't crash"
And we've all heard the other one too, "And pigs fly"! You may have been one of the exceptions to the rule, if so then that's fantastic. And if you've never had anything go wrong with your PC you're probably thinking it's been good so far so why worry about backup now? Do you wear your seatbelt when you drive your car? Yes? Why is that? You don't expect to crash do you? But you wear it just in case, it's there to help protect you. Fortunately driving your car isn't quite like driving your computer, because with computers it isn't if you crash, it's when you crash. So why aren't you prepared for that?

So what Can I do then?

Most backup solutions will also have a software component and this is every bit as important as the method you use to backup. As we mentioned above there are many solutions, let's start with the simplest and most economical.

An external storage device
One good example will be what we have on this month's "Specials" page. This neat little unit is plugged in to one of the USB ports in your PC. And depending on how much data you want to backup to it, the internal hard drive can be a variety of sizes. Also convenient to remove from the premises everynight or alternate with another one regularly to increase your chances of data recovery.

Network-Attached Storage
A stepup up from an external hard drive would be a NAS device or Network-Attached Storage. The wikipedia definition of a NAS is probably the simplest way to describe it; "A NAS unit is essentially a self-contained computer connected to a network, with the sole purpose of supplying file-based data storage services to other devices on the network."

Essentially it's a similar device as the external hard drive (above), but has many more benefits by being able to be a separate network device. The main benefit of this is to allow access to a multiple of users across a network and with its Web base GUI , users can easily handle their personal storage server from anywhere remotely. As in the external hard drive it gives you extra storage, but a NAS can also act as a file server, providing many more benefits than just as a simple backup device. And much cheaper, environmentally friendly and more cost effective than having to use a separate PC as a file server.

NAS devices can be found in a multitide of configurations, from simple networkable external hard drives to more complex units, comprising of all major components of a typical PC and with RAID capability.

Windows Home Server
Next in line would be a server based system, for a home office and your home Windows Home Server would be ideal. With Windows Home Server, you can easily back up, access, share, and store all your digital media. Windows Home Server is installed on a separate PC, it doesn't need to have it's own keyboard. mouse or monitor, just the box. You can virtually put it anywhere and connect to it wirelessly.

Back up and restore files and PCs - Windows Home Server completes an image-based back up of every computer every day, so you can restore a single file or an entire PC. Keep your files safe with automatic backup, system restore, and enhanced data protection. Back up and restore step by step.

Access your data anywhere - You can now access the home network-at home, in the office, or even on the road. you can easily and more securely access your files and personal computers from inside and outside of your home. Using a personalized website address you can download and upload files to the shared folders on your home server. You can connect remotely to the computers in your home and access all your files, even run applications, just as if you were sitting in front of your home computer.

Small Business Server
A server is a single computer whose purpose is to be the master administrator and router of all of your business’s computing needs. Any type of software or data that benefits from coordination and protection is stored on - and dispensed by - the server to your other computers, which become networked together because they’re all tied into the server. Its operation requires specific server software, such as Microsoft’s Small Business Server 2003.

Customer data can be updated by anyone on a computer linked to your company’s server, and when they access it, they can be sure it’s up to date. Your team can update and share Word documents, PowerPoint presentations, or Excel spreadsheets in the same way using a server. No matter where you are physically or even remotely, your computer can communicate not only with the “home office”, but with individual employees through your server.

Almost every startup business uses computers. And as your new business grows, adding laptops, PDAs and other communication or data devices is almost inevitable. Before you know it, you may reach a point where your computing infrastructure seems disorganised. If your data coordination amongst you and your employess is becoming a nightmare to keep track of everything and you wish you had access to particular files or your emails when your not in the office, then maybe it's time for a server. And what about backing up?

The benefit of a server when it comes to backing up from all your users on a network is invaluable. Can you imagine the turmoil from the occasional disastrous loss of data that hasn’t been backed up and the frustrations of everyone on your team in trying to recover the important data?

With a server in place, setting up a backup policy will make life so much easier. You may also want only certain users to access certain data, the security features of a server make this possible. The same goes with emails, only the holder of the email account can view their emails. Although a specific administrator can be setup to have access to everything. The nature of a server is security, precisely the reason for backing up. With storing and sharing data and emails from one convenient location for all our users, backups could never be easier.

Offsite Backup
What is offsite backup? Offsite backup is something completely different to the above, it doesn't mean taking a copy of your data with you when you leave of an afternoon, it means backing up your data to secure servers in another town, another state or even another country. Depending on your situation this could be a much better option than simple onsite backup or better still, can work in unison with your onsite backup.

Today, most organisations are clear about the need to protect their most important asset - their data. Human error, a PC crash, a virus, malicious actions, flood, fire, theft or loss of a laptop - can all too easily put this data and therefore the business at risk. An offsite backup is a secure, simple and affordable alternative to a traditional tape backup and also hard drives.

You may have heard of "Tape backup", if you're old enough or still use the outmoded technology. They may still be effective, but they need upfront investment, ongoing maintenance and internal staff to maintain and operate them. The word 'hassle' best describes tape backups - especially during a crisis when key data is to be recovered without delay and not to mention SLOW.

Hard drive backup still requires a certain amount of an upfront investment, but they don't need internal staff to operate them and they don't need maintenance (not referring to system maintenance). They are cheaper than using tape and are much, much faster to recover your data, if used effectively.

Offsite backup is a modern yet proven solution. Offsite backup can be cheaper and more cost effective and certainly more secure. There are a number of options available with offsite backup, we have several we have on offer and one that suits your needs. If you have a server your chosen data can be backed up automatically and effortlessly in the background. We also have an option available for those of you who don't use a server or just one single PC or laptop.

You will need a good reliable inetrnet connection for offsite backup. Depending on how much data you have that you wish to store offsite a relatively high speed net connection, i.e. 256Kbps+ (uploads) would be recommended. If you only have a small amount of data you wish to backup offsite then anything from a 64kbps (uploads) will suffice. If you don't know what connection speed you have a simple phone call to your Internet Service Provider will be able to tell you.

In the event that you do need to recover any lost data our Australian Data Storage provider can supply you this information on disk. Other offsite backup facilities are stored on secure US servers.

What Software?

You can use the default Windows option for backing up, which is fine and has the advantage of requiring almost no interaction or computer knowledge. But this comes at the expense of performance, memory, disk space, and customization. it is also slower to backup and restore than many third party programs. And more importantly, if you've upgraded to Vista from XP how easy do you think it wll be to restore your data from XP to Vista? You can guess what my answer to that is can't you? Windows Vista's Backup and Restore tools are completely different from the Backup program that came with Windows XP and so the backup files are incompatible. It's not impossible though, Microsoft knows this (well, you would think they should) and have provided a utility called the Windows NT Backup, you can download and install it, brilliant! But, and I can hear you groaning now, more technical stuff you need to get stressed over, and as if you're time, and patience, isn't limited already.

Third Party Software:

To gain the most benefit from backing up we recommend a third party program, specifically Acronis True Image, there are several reasons for this; We have used it for many years now and have found it to be reliable, user friendly and very functional and plus Acronis is a recognised industry leader.

With this software it can take a snapshot of your entire hard drive giving you the ability to restore your entire computer in a matter of minutes. You can also setup incremental and differential backups, that is, if you make a small change to your files, Acronis will make that corresponding change in the backup without having to do a complete image again.

This is by far the most efficient and beneficial option and is compatible with Windows XP or Vista.

Still Confused?

"But I still don't know what's best for me", I hear you say, that's OK, that is precisely what we are here for. We can analyse your needs and your requirements and give you professional advice on what will best fit your budget and backup requirements.

From as little as $6 per month for Offsite backup,
or if you want an onsite option...


We have the right solution for you.

Contact us now before it's too late!

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